
WiseCall has extensive experience in providing anonymous reporting structures to a variety of clients in different industries. With our expertise and dedicated personnel, we are able to provide customised reporting services to all. WiseCall is a modern company that focuses on specific assistance to its clients in order to facilitate all their internal reporting structures. We have a technologically advanced call centre operated by multilingual call-takers that are trained legal, health and professional advisors.
Read MoreAll our call takers are qualified legal advisors and contractually obliged to adhere to confidentiality of information received. Furthermore, as per the laws of South Africa, the legal advisors must adhere to the Protected Disclosures Act (Act 26 of 2000) and are periodically assessed and continuously trained on these and other related legislation and best practices pertaining to this service.
Read MoreBy outsourcing the service to WiseCall Reporting Services your company will comply with the provisions of the Protected Disclosures Act and section 159 of the Companies Act No 71 of 2008 related to the protection of “whistle-blowers”. Through our independent call centre, we offer added benefits (such as Legal Advice, Access to Health and Trauma Counseling as well as Emergency Medical Advice, Forensic Investigative Services, Occupational Health & Safety Audits, Security Audits and Counter Surveillance Surveys).
Read MoreOur professional team works closely with our clients. Our legal advisors are the first point of contact and follow prescribed guidelines in retrieving related information in real-time from the whistle-blower. This information is then filtered to an independent WiseCall advisor who assess the report and classify the contents into a Risk Ranking Structure. The information is communicated to the client and the client would assess the validity of the report and decide on appropriate action. When a whistle-blower requires feedback, the client communicates such information to the WiseCall advisor who in turn advises the legal advisors accordingly all the time ensuring confidentiality and adherence to the requirements for the Protected Disclosures Act.
Read MoreWiseCall has been actively specializing in this professional field for the past 30 years. With the support of WiseCall’s state of the art control centre and its team of professional assistants, this complex and necessary part of your business will be taken care of.
WiseCall strives to become and remain the prominent services provider in the provision of client reporting structures for capturing all anonymous and other reporting, in compliance with the Protected Disclosures Act and corporate governance associated services.
To provide our clients with a professional call centre service, staffed by legal advisers, which are fully compliant with applicable legislation and ensures anonymity, with the aim to effectively reduce fraud and corruption, by providing advisory and investigative services.
WiseCall is a dynamic company that assists its clients in facilitating their internal reporting structures. We provide a technologically advanced call centre operated by multilingual call-takers all being trained legal, health and professional advisors. WiseCall products such as the WiseCall hotline, ScamStop®, CrimeLine® and YourCall™ have been specifically developed to facilitate the reporting of wrong-doing at the workplace and incorporates multiple environments such as businesses, schools, universities, production factories, government institutions, etc.
Problem areas such as lack of safety at work, internal fraud, theft, sexual harassment, bullying, mobbing, violence, drug or alcohol abuse, discrimination, intimidation can be reported in a totally anonymous manner through the safe whistle blowing or tip-off reporting mechanisms offered by WiseCall. The identity of the informer is protected at all times.
WiseCall Services provides to facilitate adherence or compliance to legislation and good governance such as
The integrated collection of capabilities that enable an organization to reliably achieve objectives, address uncertainty and act with integrity. The principles of good governance are: Honesty, Transparency, Accountability, Responsibility, Independence, Fairness and Social Responsibility
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We provide a wide range of reporting options, so that the informer/whistle-blower can choose a channel that’s most comfortable for them, regardless of their location, circumstances or personal
preferences. to report any wrong-doing, malpractice, unlawful or unethical behavior at the workplace.
In today’s corporate environment it becomes exceedingly crucial to screen and investigate potential employees due to all the risks involved; exposure employees experience with regards to internal operations, access to cash or other valuable items or company assets, opportunities for bribery, corruption, etc.
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WiseCall and its team of Professional Consultants consists of a group of dedicated professionals from a wide variety of specialised disciplines and are well placed to provide you with a turn-key operational risk audit solution. Corporate Governance necessitates that formal risk assessments be conducted.
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Our team of professional specialists conduct investigations into all forms of white-collar crimes including fraud, theft, embezzlement, forgery, counterfeit goods, misrepresentation on insurance claims and trademarks for all business sectors ranging from commerce, finance, hospitality, mining and insurance.
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Electronic surveillance is an ever-present threat through sophisticated eavesdropping equipment and targets of such aggressive attacks range from small businesses to large corporations and even non-profit organisations by unscrupulous activist groups.
Read MoreThe only thing necessary for the triumph of evil is for good men to do nothing.