The only thing necessary for the triumph of evil is for good men to do nothing.
Edward Burke
Statesman
Corporate Governance, Ethics - Training & Compliance
The King Report on Corporate Governance is a ground-breaking booklet of guidelines for the governance structures and operation of companies in South Africa. It is issued by the King Committee on Corporate Governance.
Three reports were issued in 1994 (King I), 2002 (King II), and 2009 (King III) and a fourth revision (King IV) in 2016. Compliance with the King Reports is a requirement for companies listed on the Johannesburg Stock Exchange (JSE).
The King Report on Corporate Governance has been cited as "the most effective summary of the best international practices in corporate governance".
Anti-Bribery Management (ISO 37001)
ISO 37001 is designed to help your organisation implement an Anti-Bribery management system or enhance the controls you currently have. It requires implementing a series of measures such as adopting an Anti-Bribery policy, appointing someone to oversee compliance with that policy, vetting and training employees, undertaking risk assessments on projects and business associates, implementing financial and commercial controls, and instituting reporting and investigation procedures. WiseCall in association with DQS CFS South Africa assists our clients with the preparation, implementation and certification of the ISO 37001.
What is an Anti-Bribery Management System?
- An Anti-Bribery management system is designed to instill an Anti-Bribery culture within an organisation and implement appropriate controls, which will in turn increase the chance of detecting Bribery and reduce its incidence thereof.
- ISO 37001 Anti-Bribery management systems – Requirements with guidance for use, gives the requirements and guidance for establishing, implementing, maintaining and improving an Anti-Bribery management system. The system can be independent of, or integrated into, an overall management system.
- An Anti-Bribery Management System covers Bribery in the public, private and not-for-profit sectors, including Bribery by and against an organisation or its staff, and bribes paid or received through or by a third party.
- Bribery can take place anywhere, be of any value and can involve financial or non-financial advantages or benefits
Anti-Corruption & Ethics Training
WiseCall in association with ProEthics focuses on organisational training. We use our extensive legal qualifications and practical experience to develop and present customised face-to-face and e-learning training courses that address organisational ethics and anti-corruption compliance.
Anonymous Hotline & Reporting Platforms
It commonly refers to a telephone-based service, but is often complemented by other reporting options such as email, freepost, etc.
Whistleblowing Hotlines are often referred to by other names, including:
- Tip Off line
- Speak up line
- Ethic line
- Reporting line
- Fraud line
- Loss Prevention line
- Whistle-Blowing line
Many organisations choose to brand their hotline to reflect its desired purpose, or to encourage ethical work culture and environment.
The WiseCall Hotlines are anonymous real time, health, safety and security (HSS) reporting lines which assist in creating a culture of a safe and honest working environment. It also:
- assists in identifying possible risks prior to it materialising;
- is an employee-friendly, toll-free, white-collar crime reporting line;
- can be utilized to facilitate an internal customer and employee hotline whilst ensuring impartiality, objectivity, fairness and confidentiality;
- is a superlative management tool which
- offer employees the opportunity to report, and indirectly correct, any wrongdoing within their company;
- provide the opportunity for employees or contractors to notify and report Health , Safety & Security related issues, non - compliance or sub-standard conditions to the call centre;
- establishes a platform to raise concerns within or about the organisation with management and shareholders, thus providing re-active measures to improve service delivery and customer satisfaction.
- Provides for adherence and compliance to Corporate Governance and its guidelines.
What Can be Reported?
The WiseCall Reporting Hotline enables employees of your company to report irregularities, such as:
- Contravention of company Health, Safety and Security procedures or standards;
- Theft of company assets, small or substantial;
- Contravention of company norms, e.g. drug and alcohol abuse in the workplace;
- Serious or highly sensitive occurrences such as sexual harassment or discrimination;
- Fraud and abuse of company’s facilities, assets or system
The Process of reporting and what to expect :
Disclosures made via the toll free number and WiseCall's call centre:
- All calls are received by qualified Legal Advisors (as prescribed by the Protected Disclosures Act 26 of 2000, Section 5).
- During the call an incident report form is compiled with particulars of the matter being reported.
- This form is (in real time) filtered to an independent WiseCall advisor who assesses the report and classify the contents into a Risk Ranking structure of “High”, “Medium” or “Low” risk.
- The WiseCall advisor consult with your organisation, discuss the report made and advises on an appropriate course of action.
- The validity of the report is assessed and the need for further action or investigation is evaluated.
- Throughout the process, utmost care is taken to ensure that the principles of confidentiality are strictly adhered to in terms of the Protected Disclosures Act.
Disclosures made via the Confidential Email Reporting Platforms:
- When an email is received from an employee or person that wishes to report irregularities within your organisation, the informer will be supplied with a unique reference number.
If anonymous, the reference number would be used to facilitate and coordinate communication through WiseCall between the informer and the client (or the client’s authorised investigative team), thus still protecting the informer’s identity in accordance with the Protected Disclosures Act.
Disclosures made via the Freepost Reporting Platform:
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As these disclosures are mostly anonymous, it is vital for the sender to ensure that all relevant
information is provided to ensure a successful investigation of the claims as there would not be any open communication channels once the disclosure is received. To ensure that disclosures made via freepost contains relevant and useful information, WiseCall recommends that the “Disclosure Checklist” be used to address all basic and relevant information to instigate an investigation or further actions.
Your Call
In today’s society, learning institutions are tackling new and more complicated issues every day. As part of their growing in a rapidly changing society, learners are becoming increasingly exposed to risks and threats to their well-being, regrettably also in their learning environment.
YourCall is able to get help and advice on
- Child Abuse
- Drug Abuse
- Domestic violence and / or abuse
- Victimisation and intimidation
- Bullying
- Rape
- Poisoning
- Death of next-of-kin
- Kidnapping / Abduction
- Suicide of close family members
- Fire / Burns
- Motor Vehicle Accident - Trauma
- Hi-jacking - Trauma
- Provide expert counseling on a chronic ailment or disease and advice on how to manage and live with a condition (either that of the caller or of a caller’s family member or loved one).
- Provide callers with important knowledge on all aspects of health and safety.
- Provide expert information on medicines, including purpose, dosage, side effects, etc
Staff Vetting & Verification
In today’s corporate environment it becomes exceedingly crucial to screen and investigate potential employees due to all the risks involved; exposure employees experience with regards to internal operations, access to cash or other valuable items or company assets, opportunities for bribery, corruption, etc.
WiseCall has access to various systems and databases to verify credentials of potential employees, such as (but not limited to):
- Qualification Verification
- Criminal Records
- Identity Verification
- Director Search
- Consumer Trace
- Deeds Person Search
- Consumer Credit Profile
- Credit Reports
Security Risk Assessment
WiseCall and its team of Professional Consultants consists of a group of dedicated professionals from a wide variety of specialised disciplines and are well placed to provide you with a turn-key operational risk audit solution. Corporate Governance necessitates that formal risk assessments be conducted.
WiseCall is equipped and able to identify the risks in an organisation using its expertise and specialised software where the risks will be ranked based on severity (cost to company) and frequency (of the event that could take place). The Pareto principle (20/80 ratio) will then be utilised to address those high risks in effectively managing it and subsequently assisting the client with reduced risks and costs.
Our management team and specialist consultants come from a variety of backgrounds and have proven experience in different fields including crime prevention, criminology, security, intelligence, law enforcement, law, health and safety, politics, business and academic. We have conducted our services locally, on the African continent and internationally for various corporate clients and sectors
- Security Management
- Legal Compliance
- Policy
- Standards and Procedures
- Programme Objectives
- Organisation / Administration
- Management Training
- Employee Training
- Security Needs
- Access Control
- Intangibles Control
- Financial Assets Control
- Security Loss
- Security Inspections
- Security Plan for Emergencies
- Records and Reports Reference Library
- Enforcement
- Security Management Audits
- IT and Intellectual Property Security
- Physical Project Implementation ( not limited to)
- CCTV
- Perimeter fencing
- Guarding services
- IT security related systems
- Biometrics
Forensic Analysis & Investigations
Our team of professional specialists conduct investigations into all forms of white-collar crimes including fraud, theft, embezzlement, forgery, counterfeit goods, misrepresentation on insurance claims and trademarks for all business sectors ranging from commerce, finance, hospitality, mining and insurance.
Apart from investigations we assist businesses to seek out specific methods to manage risk (such as, but not limited to, staff vetting and verification services) and measure the financial impact of disputes, and when required, to provide expert litigation support.
Our team of forensic and professional consulting specialists conduct investigations into all forms of white-collar crime including (but not limited to):
- Fraud
- Theft
- Embezzlement
- Forgery
- Counterfeit Goods
- Misrepresentation of insurance claims and trademarks conducted in all business sectors ranging from commerce, finance, hospitality, mining and insurance.
- Staff Vetting and Verification Services
Counter Industrial Espionage Surveys
Electronic surveillance is an ever-present threat through sophisticated eavesdropping equipment and
targets of such aggressive attacks range from small businesses to large corporations and even non-profit organisations by unscrupulous activist groups.
To identify and localise these possible threats, WiseCall conducts counter surveillance surveys for many blue chip organisations utilising the latest technologically advanced detection equipment procured in the USA, Israel and Poland.
The leaking of information through sophisticated eavesdropping equipment is an ever-present threat. This aggressive attack ranges within small businesses and large corporations and even non-profit organisations by unscrupulous activist groups.
What is Industrial Espionage?
"Corporate or Industrial Espionage involves operations conducted by one corporation against another for the purpose of acquiring a competitive advantage in domestic or global markets." Essentially, it is the process of collection of information and data related to economic or industrial targets for the purpose of making a profit.
WiseCall Counter Surveillance Programmes:
Program A - A ‘one time’ sweep of ‘sensitive’ locations such as the boardroom, and offices of senior personnel. This service provides a useful test of existing security measures.
Program B - A regular maintenance visit in the form of a quarterly or monthly sweep of locations and a device detection analysis on communications lines and devices. This service may be provided on a
scheduled or random basis.
Program C - An annual security check plus an on-call emergency service.
Offsite secure venues - When the security of a location is known to be compromised, or a meeting is
particularly confidential and held off site, these areas too, can be surveyed.